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DLT Registration

Best DLT Registration Product Provider

Distributed Ledger Technology (DLT) is a block-chain based registration system. It is implemented in the public interest to control the SMS spam.

whoever wants to send promotional bulk sms or transactional SMS to their customers needs to be DLT registered.

Steps To Register On DLT Platform

Entities not on the DLT platform may not be able to send messages

Step 1: Entity/Enterprise Registration

This includes details of KYC (Know Your Customer) documents like PAN, GST, TAN, CIN, etc.

Step 2: Header (Sender ID) registration

Messages are classified into Promotional, Transactional, Service Explicit.

Step 3: Content Template Registration

Entities are required to register all their templates on the blockchain DLT SMS system.

Step 4: Templates registered on DLT Platform

Once your template gets approve from DLT platform. Require all the approved template in Excel format.

DLT Guideline Update as on October 11, 2020

Every Content Template that is being registered by a Principal Entity should contain ‘Brand Name(s)’ (Complete business name/brand name/trademark) in the content field. That have been registered so far, should be updated with ‘Brand Name(s)’ by October 31, 2020.

Please note: If the account & Header is approved from anyone DLT platform it gets sync with all operators.
If you face any difficulty in registeration at Bulk Sms DLT platform then connect with us at contact@digitalgyb.com

DLT Operators List

You can register any of the below operators as principal Entity to get your headers, templates approved

 AIRTEL : https://dltconnect.airtel.in/

 BSNL : https://www.ucc-bsnl.co.in/

 JIO : https://trueconnect.jio.com/#/

VIDEOCON : https://smartping.live/entity/login

Vodafone/Idea VIL : https://www.vilpower.in/

 MTNL : https://www.ucc-mtnl.in/

 Tata : https://telemarketer.tatateleservices.com:8082/

Changes as per Regulations

Pre DLTPost DLTRemarks
Customer ConsentNoYesVerifiable digital records of all customer opt-ins are made available on the platform.Customers can also see all their consents on a single dashboard
Customer PreferencesYesYesConsumers can also select specific day(s) and time band to block (or) receive.commercial communication in addition to type of category; viz only DND
Entity/Enterprise RegistrationNoYesEntity need to register with originating access provider (OAP) on the platform
Telemarketer RegistrationYesYesTelemarketer should now register with originating access provider (OAP) and no longer with TRAI
Header RegistrationNoYesEntity should register all its SMS Headers and Voice CLIs on the platform
Type of MessagesTransactionalTransactionalEvery template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit)
PromotionalPromotional 
GovtService (Inferred Consent)Government messages are classified under Service category
 Service (Explicit Consent) 
ScrubbingYes (only DND Check for Promotional SMS)Yes (Promotional & Service Explicit)Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list
Complaint ManagementYesYesTelecom operators will now be responsible for complaint resolution
Interoperability between telecom Service ProvidersNoYesRegistration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view
100% TraceabilityNoYesEverything is recorded and shared on the network using Blockchain technology.
Delivery ReportYesNoDelivery status for promotional messages will not be available post DLT.
1. Promotional Traffic
2. Transactional TrafficYesYesDelivery status for transactional messages will continue to be available post DLT.

Changes as per Regulations

On boarding

Pre DLT

Basis the Sales team request account creation done with complete KYC Documents on Internal Portal.
1. Telemarketers – No direct senders
2. Direct Enterprise Clients.
Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.
Type of Messages :
Transactional
Promotional
Govt

Post DLT

All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform 
Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.
Entity should register all its templates (Customer consent & content) on the platform.
Type of Messages :
Transactional
Promotional
Service (Inferred Consent)
Service (Explicit Consent)

Our Telemarketer Registration Id With Operators

Insights on New TRAI SMS Regulation Implementation

Airtel

Telemarketer ID : 1102461800000042573

Vodaphone

Telemarketer ID : 1102461800000042573

JIO

Telemarketer ID : 1102461800000042573

Videocon

Telemarketer ID : 1102461800000042573

MTNL

Telemarketer ID : 110100001297

TATA

Telemarketer ID : 110100001297

BSNL

Telemarketer ID : 110100001297

DLT Registration FAQ’S

Yes, DLT registration is mandatory for every Company, Entity, Telemarketer, and Reseller.

  1. You need to register as an Entity for sending SMS (both promotional and transactional) to the customers.
  2. You need to register as a Telemarketer for reselling SMS service (such as bulk SMS).

You can apply for Entity Registration on Videocon (Ping Connect) for free. For Telemarketer registration, the charges are INR 5,000 + GST for all operators including Airtel, Vodafone Idea, JIO, etc.

The complete process for DLT registration includes 4 important steps:

  1. Step 1: Entity/ Enterprise Registration
  2. Step 2: Header (Sender ID) Registration
  3. Step 3: Consent Template Registration
  4. Step 4: Content Template Registration

DLT process is initiated by Telecom Regulatory Authority of India (TRAI). However, you need to contact the telecom operators such as Airtel, Vodafone Idea (VILPOWER), JIO (Reliance), Videocon (PingConnect), MTNL, BSNL, TATA, etc. for DLT Registration.

Header

You need to follow specific guidelines and steps from different operators to register your Header (Sender ID) template on the DLT platform.

Please go through this link for more information and complete the header registration process:

DLT Header Registration Process in Airtel, Vodafone, JIO, Videocon

Once you get DLT approval on your Header or Sender ID, you may use it for sending SMS.

However, if you fail to send SMS using the DLT approved Header or Sender ID even after 24 hours of approval, write your query to contact@digitalgyb.com

In this case, upload a document to prove the co-relation between your Company Name and the Sender ID (Header). If the registrar is satisfied with the document of proof, your Header (Sender ID) may get approved.

Consent

The steps to get consent approval depends on the operator you choose to register with. For more information on the consent template registration process, you may visit the following link:

DLT Consent Template Approval in Airtel, Vodafone Idea, JIO, Videocon

No, it is mandatory for a principal entity to register a consent template on DLT platform to acquire consent from new subscribers prior to send commercial communication.

A consent is valid for the period of 12 months from the time of approval.

Content

For complete procedure to register the content template on Airtel DLT platform, you may visit the following link.

DLT Content Template Registration Process in Airtel, Vodafone, JIO, Videocon

General Questions

After completing Telemarketer Registration, go to Telemarketer Request and add Insta Gyb with the appropriate Telemarketer ID for individual operators. For more information on Insta Gyb Telemarketer ID, click here.

No, you have to proceed with few more steps to complete your DLT registration.

  1. Add Header (Sender ID)
  2. Add your service provider as a Telemarketer in your account.

Only DLT approved Header (Sender ID) will get parsed from operators and non DLT approved headers will get blocked. It is highly recommended that all the entities and telemarketers must get registered immediately to enjoy uninterrupted SMS sending services.

In this case, make sure that:

  • you have received OTP (one-time pin) on the registered mobile number and email id.
  • you have clicked the email verification link for confirmation.

 

If you meet both the requirements mentioned above, then you may write your query to the support team of the operator that you have registered with. You will need to provide your Application Number, Company Name, and Registered Email ID in the mail.

Here’s the list of email ids of different operators for sending your query.

  1. Airtel: telemarketer.helpline@airtel.com
  2. Vodafone Idea: support@vilpower.in
  3. Videocon (Ping Connect): dlt.helpdesk@infotelconnect.com
  4. JIO: jio.ISOMCCSupport@ril.com

If you are getting this error, it implies that you have registered before with the same credentials or your registration process is incomplete.

Click on the “forgot password” and follow the instructions. If you are still not able to log in to your account, contact the support team of the operator.

Yes, it is mandatory for a Principal Entity to define its line of business. The Entity can choose from the list of options provided on the platform during the signup process.

No, a Principal Entity cannot send commercial communication related to other line of businesses as it is strictly prohibited. New TRAI regulations mandates that the content of the commercial communication must be stringent to the line of business of the PE only.

Query & Complaints

Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query.

AIRTEL
Email ID: telemarketer.helpline@airtel.com
Twitter Handle: https://twitter.com/airtelindia

VODAFONE IDEA (VILPOWER)
Email ID: support@vilpower.in
Twitter Handle: https://twitter.com/vodaidea news

VIDEOCON (PING CONNECT):
Email ID: dlt.helpdesk@infotelconnect OR customercare@infotelconnect.com
Twitter Handle: https://twitter.com/ConnectBB

JIO
Email ID: jio.ISOMCCSupport@ril.com
Twitter Handle: https://twitter.com/jiocare

Payments

For Principal Entity and Telemarketer registration, the payments are accepted through the following modes:

i. Online mode: Debit Cards, Credit cards, Internet Banking.
ii. Offline mode: Cheque and Demand Draft (DD).

Telemarketer registration is renewal after five years and the fee shall be decided later.

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