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Interactive Voice Response (IVR) is an automated telephony system that allows callers to interact with a computerized voice menu to access information, perform tasks, or be connected to the appropriate department or service.
IVR system offers pre-recorded responses for inbound and outbound calls that can be used by companies to automate the communications.
The systematic and organized responses of an IVR offer professional responses to customer queries.
An IVR is set-up to ensure that your business communications are running smoothly. An organization can generate multiple outbound calls in large volumes to mingle with customers.
You don’t have to invest in a hosting provider or other infrastructure when we offer hosting and support to manage all your communications in one place.
This helps you to reach millions of people with our brand voice broadcast in just one click.
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